Privacy Policy
Last Updated: December 4, 2025
Unicontrols Co., Ltd. (hereinafter, “the Company”) operates https://www.unicontrols-inc.com/
(hereinafter, “this Website”).
This page explains the collection, use, disclosure, retention period, cross-border transfer of personal
information related to users of this Website (hereinafter, “customers”), as well as customers’ rights, in
accordance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and
related regulations.
The purposes for which we use customers’ information (hereinafter, “personal information”) and how it is handled are as follows. When handling customers’ personal information, we recognize its importance and appropriately manage it in compliance with applicable laws and regulations related to personal information protection.
Scope of Application
This Policy includes the handling of personal information by the Company with respect to consumers.
The Company bears no obligation and accepts no responsibility whatsoever for the protection of personal
information on any third-party websites linked from this Website.
About This Notice
・This Policy may be revised from time to time. We will notify you of any material changes on this Website and,
where necessary, obtain your consent again. The revised Policy will be effective from the time it is posted.
If federal, state, or local regulations require a higher level of protection than this Policy, such
regulations will prevail.
・This Notice applies to information that we collect, directly or indirectly, through our websites and mobile
websites (collectively, the “Site”), as well as through other means, including offline activities
(collectively, the “Services”).
Information We Collect and How We Use It
We use your personal information only for providing and improving this Website and for our sales activities. By using this Website, you agree to the collection and use of your information in accordance with this Policy. The types of personal information we may collect about you may include the following:
| Category | Main Data Items | Source of Collection | Primary Purposes of Use | Sharing | Recipients for Business Purposes | Retention Period / Criteria |
|---|---|---|---|---|---|---|
| Identifiers | Name, Company / Department / Job Title, Email, Phone Number, Address, IP Address, Cookie‑Based Identifiers, Member ID | User Input, Cookies / Logs | Inquiries, quotation and contract management, sending materials, identity verification, sending notices, security | Yes (when advertising delivery or performance measurement is conducted)) | Hosting, CRM, email delivery, analytics providers | In accordance with our retention policy. |
| Customer Records | Address, non‑sensitive billing information | The Individual | Order processing, billing, and maintenance | None | Accounting and payment processors; logistics and maintenance contractors | Same as above |
| Commercial Information | Quotation, purchase, and maintenance history; download history | Individual / Internally Generated | After‑sales service, demand forecasting | None | Service providers (IT / maintenance / logistics) | Same as above |
| Internet / Electronic Network Activity | Browsing history, time on site, clicks, referring URLs, device / browser information | Cookie/SDK | Website operation, security, quality improvement, advertising delivery / performance measurement | Yes | Analytics / advertising networks, CDNs | Same as above |
| Approximate Geolocation Data | Region‑level location inferred from IP address, etc. | Cookie/Logs | Display optimization, security | Yes / No (depending on operations) | Security / analytics service providers | Same as above |
| Professional or Employment‑Related Information | Company, job title, and affiliation | The Individual | B2B transactions, sales support | CRM providers / service providers | Same as above | |
| Inferences | Interest inferences based on browsing and download history | Our Company / Analytics Providers | Content optimization, sales optimization | Yes / No (depending on operations) | Analytics / marketing service providers | Same as above |
| Audio, Video, and Similar Information | Call recordings and online meeting recordings (when conducted) | The Individual | Inquiry records, quality improvement | None | Customer support | Same as above |
| Education Information (Non‑Public Education Records) | – | – | Not handled | – | – | – |
| Sensitive Personal Information (Sensitive PI) | Account login ID and password | The Individual | Identity verification, fraud prevention, security | – | Security / IT service providers | In accordance with our retention policy. |
Mobile opt-ins, SMS consent, and phone numbers collected for SMS purposes will not be shared with or sold to any third parties or affiliates for marketing purposes.
SMS Communications and Mobile Messaging
When you provide your mobile phone number to us, you may choose to receive SMS (text message) communications from Unicontrols Co., Ltd. These messages are used solely in connection with our business operations and customer communications.
1.Opt-In and Consent
By providing your mobile phone number and affirmatively checking the SMS consent checkbox on our website
or other forms, you expressly consent to receive SMS messages from us. Consent to receive SMS messages is
optional and is not a condition of any purchase or contract.
2.Types of SMS Communications
SMS messages we send may include, but are not limited to:
・Responses to inquiries and requests.
・Service-related or maintenance-related communications.
・Sales or promotional communications, where you have expressly consented.
3.Message Frequency
Message frequency may vary depending on your interactions with us and the nature of the communications.
4.Message and Data Fees
Message and data rates may apply. Any such fees are charged by your mobile carrier and are your
responsibility.
5.Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from
us. After opting out, you will no longer receive SMS messages unless you re-subscribe.
6.HELP and Support
For assistance, you may reply “HELP” to any SMS message or contact us using the contact information
provided in the “Contact for Personal Information Protection” section of this Policy.
7.Additional Consent Information
You may withdraw your consent to receive SMS messages at any time. Withdrawal of consent will not affect
other services or communications that are not delivered via SMS.
8.Standard Messaging Disclosures
SMS messages may be delayed or not delivered due to factors beyond our control. Mobile carriers are not
liable for delayed or undelivered messages.
Use of Cookies
On our website (the “Website”), we use cookies in order to provide services that are better suited to our customers.
What Are Cookies?
Cookies are text files that are stored on your computer when you access this Website. By using cookies, we can obtain information such as the number of times your computer has visited the Website and which pages you have viewed. You can disable the cookie function by changing your browser settings; however, if you disable cookies, you may not be able to access certain parts of this Website or use some or all of the services on this Website, and this may affect how the Website functions while you are using it.
Purposes of Use of Cookies and Similar Technologies
This Website uses cookies and similar technologies (such as local storage and advertising identifiers) to improve user experience, understand usage patterns, deliver and measure advertising, and optimize customer support. Non-essential cookies are set based on user consent, and such consent may be withdrawn or modified at any time.
1. On this Website, we use Google Analytics provided by Google to understand how customers use the site and to help improve and enhance our services. By using cookies to collect information about your browsing of this Website, Google Analytics enables us to provide more appropriate content to you.
2. Please note that the information collected and recorded by Google Analytics does not include any data that can identify you personally. The management of such information is conducted by Google in accordance with its own Privacy Policy. Please refer to Google’s Privacy Policy on Google’s website and the Google Analytics Terms of Service on the Google Analytics website via the links below.
Google Privacy Policy → https://policies.google.com/privacy?hl=ja
Google Analytics Terms of Service → https://marketingplatform.google.com/about/analytics/terms/jp/
Cookies and Consent Management
・We accept opt-out requests on our website through Cookiebot, which is used specifically for managing opt-out preferences.
・Cookie Settings:https://www.unicontrols-inc.com/cookie-settings/
・Response to Opt-Out Preference Signals (e.g., Global Privacy Control):We automatically honor opt-out
signals received from browsers or similar technologies and stop data sharing accordingly (typically on a
browser/device basis; when logged in, the preference is also applied to the account).
Typical Cookie Retention Periods
・Essential Cookies: From the end of the session to up to 12 months.
・Analytics and advertising-related cookies: Up to 24 months (in accordance with our settings or the terms
specified by each provider).
Note: The exact retention period may vary depending on the specific tools and your browser settings.
Handling of Sensitive Personal Information (Sensitive PI)
We use and disclose any sensitive information we obtain (e.g., login IDs) solely for permitted purposes such as user authentication, security, and fraud prevention, and not for any other purposes. Accordingly, it is generally not necessary for us to display a “Limit the Use of My Sensitive Personal Information” link; however, we will display it if our operational practices change.
Regarding the Sale and Sharing of Personal Information
・We do not engage in any “sale” of personal information in exchange for monetary
consideration.
・We may “share” the above categories of personal information (such as identifiers, network activity data,
and inferences) with third parties for purposes such as delivering advertisements on our site and
measuring their effectiveness.
・You may opt out of the sale or sharing of your personal information at any time.
・We do not sell or share the personal information of individuals under the age of 16. In practice, our
services are not directed to minors.
Notice at Collection
We will clearly disclose, at the time we collect personal information (e.g., via input forms, account registration, cookie banners, etc.), the categories of information collected, the purposes of collection, whether the information is sold or shared, the retention period (or the criteria used to determine it), and a link to this Policy. This page also serves as our notice at the time of collection.
Disclosure to Third Parties (Business Purpose Disclosures)
We do not provide personal information to third parties except in the following
cases.
1. When we provide it to companies or organizations for which we have obtained the user’s prior
consent.
2. When required by law.
3. When it is necessary for the protection of the life, body, or property of a person and it is difficult
to obtain the user’s consent.
4. When it is particularly necessary for the improvement of public health or the sound development of
children, and it is difficult to obtain the user’s consent.
5. When it is necessary to cooperate with a national government agency, a local public body, or a person
entrusted by such entities in executing affairs prescribed by laws and regulations, and obtaining the
user’s consent may impede the performance of such affairs.
Basic Policy on Retention Periods
We retain personal information only for the period reasonably necessary to achieve the
purposes indicated at the time of collection and do not retain it longer than that. The retention period
is…
1. Legal, audit, and tax requirements
2. The need to resolve disputes or prevent fraud
3. The continuity of our relationship with the customer
…determined based on these factors. The maximum periods and criteria for each category are described in
the table above and in the notices provided at the time of collection.
Your Rights
Customers (including authorized agents) have the following rights under applicable law:
1. Right to Know / Right of Access (categories and specific pieces of information)
2. Right to Deletion (subject to statutory exceptions)
3. Right to Correction (to rectify inaccurate personal information)
4. Right to Data Portability (where technically feasible)
5. Right to Opt Out of Sale or Sharing (which can be exercised via the links provided above)
6. Right to Limit the Use and Disclosure of Sensitive Personal Information (where applicable)
7. Right to Non‑Discrimination: We will not treat you unfairly in terms of price, quality, or otherwise
because you exercise your rights.
How to Exercise Your Rights, Response Deadlines, and Identity Verification
How to specify
・Web Form:https://unicontrols-inc.com/contact/
・Email:
Our Response Process
・We will acknowledge receipt of your request within 10 business days and provide a response within 45 days
in principle (with an extension of up to an additional 45 days if necessary).
・Identity Verification: We will verify your identity using reasonable methods appropriate to the type of
request (e.g., account login, confirmation of contact information, or providing additional
information).
・Authorized Agents: Proof of authorization and verification of the individual’s identity are required.
・Free Requests: Responses to access and deletion requests are provided free of charge up to twice within a
12‑month period.
Non‑Discrimination and Financial Incentives
We do not engage in unfair discrimination (such as differences in price or service quality) based on your exercise of privacy rights. We do not currently offer any financial incentive or loyalty programs; if we begin offering such a program in the future, we will publish a “Notice of Financial Incentive.
International Data Transfers
We may process and store personal information in Japan and in other countries or regions. Even when processed in other locations, we will implement appropriate safeguards in accordance with applicable laws.
Security Management
We take the necessary and appropriate measures to prevent the leakage, loss, or damage of the personal information we handle, as well as to ensure its overall security management. To prevent such leakage, loss, or damage, we implement technical and organizational security measures, including access controls, encryption, audit logs, vendor management, and employee training.
Third‑Party Sites
We are not responsible for the privacy practices of any third‑party sites linked to from this Website. Please review the privacy policies of each such site.
Disclosure Regarding “Do Not Track”
“Do Not Track” (DNT) is a type of privacy setting in web browsers that sends a signal to websites requesting that the user’s online activities not be tracked. At this time, our Website and Services do not take any specific action in response to DNT signals; however, we do honor opt‑out preference signals such as Global Privacy Control (GPC), as described above. For more information on how to manage tracking and cookie settings, please refer to the Cookie section.
Retention Period for Personal Information
We retain personal information for as long as our relationship with the customer continues. Due to ongoing business needs, we may retain personal information for a certain period even after the relationship has ended. Factors that influence the retention period include the business purposes for which the information was collected, our legal, regulatory, tax, and/or accounting obligations, as well as applicable laws relating to any potential claims associated with the information. We review our retention policies annually and regularly delete information once its retention period has expired.
Outsourcing
We may outsource certain operations, such as website management, system maintenance, and customer inquiry support. We properly select, contract with, and supervise such service providers.
Changes to This Policy
We may revise this Policy in response to changes in laws, regulations, or operational practices. We will notify you of any material changes on this Website and, where necessary, obtain your consent again. The revised Policy will take effect upon being posted.
Improvement and Review of Personal Information Handling
We regularly review and assess our handling of personal information, our management systems, and our related practices, and we make continuous improvements and updates.
Contact for Personal Information Protection
Contact Form:https://unicontrols-inc.com/contact/
Email:
Phone Number: +81-3-3669-3711